Privacy Policy

1. Introduction

Chainless ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our APIs, website, and related services (the "Service").

2. Information We Collect

Account Information

When you register, we collect your email address and any other information you voluntarily provide (e.g., company name, billing details).

API Usage Data

We log API requests including timestamps, endpoints called, request parameters (e.g., wallet addresses, token addresses, transaction hashes), response codes, and IP addresses. This data is used for rate limiting, billing, debugging, and service improvement.

Payment Information

Payment processing is handled by third-party providers. We do not store your full credit card number. We may store partial card information (last 4 digits, expiry) for display in your dashboard.

Website Analytics

We may collect standard analytics data such as browser type, device type, pages visited, and referral source to improve our website experience.

3. How We Use Your Information

• Provide, maintain, and improve the Service
• Process billing and payments
• Enforce rate limits and usage quotas
• Send transactional emails (API key delivery, billing receipts, security alerts)
• Detect and prevent fraud, abuse, and unauthorized access
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share information with:

• Service providers — payment processors, hosting providers, and analytics tools that help us operate the Service
• Legal requirements — when required by law, regulation, or legal process
• Business transfers — in connection with a merger, acquisition, or sale of assets

5. Data Retention

We retain your account information for as long as your account is active. API usage logs are retained for up to 90 days for operational purposes. Billing records are retained as required by applicable tax and accounting laws. You may request deletion of your account and associated data at any time.

6. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS), encryption at rest, and access controls. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your data
• Object to or restrict certain processing
• Export your data in a portable format

To exercise these rights, contact us at privacy@chainless.dev.

8. Cookies

Our website may use essential cookies for authentication and session management. We do not use third-party advertising cookies. Analytics cookies, if used, are configured to anonymize IP addresses.

9. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

10. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Service after changes constitutes acceptance of the revised policy.

12. Contact

For privacy-related inquiries, contact us at privacy@chainless.dev.